ICODE / SOFTWARE & DIGITAL SOLUTIONS
Computer, phone & IT support
Speak to iCode about device problems, software setup and practical IT support for your business.
Tell us what is happening
Share the device model, the symptoms and when the issue began. If the problem affects business software, include the screen or action involved and whether other devices are affected. This helps the team assess the next step.
Confirm the assessment and scope
Repair work depends on the device, fault, parts and service availability. We discuss the assessment, expected work and quotation before proceeding. Ask about data handling, backups and any limitations relevant to the repair.
Business software support
Our software customers can contact iCode for 24-hour support and free after-sales service. For a POS issue, include the shop name, invoice or screen details and the time of the problem. Never post passwords or private customer records in a public message.
One contact for your technology needs
From a billing system to a website or a replacement business device, we help you discuss the right next step. Contact the team to confirm available repair services, an assessment and the agreed price.
A few useful answers
Can every device be repaired?+
Feasibility depends on the exact fault, parts and device. An assessment is required before we can confirm the repair.
Is hardware repair included in free software after-sales service?+
Hardware repairs, parts and product warranties have their own agreed terms. Confirm these separately from software support.
Let’s talk about your business.
Free demonstrations, flexible subscriptions and 24-hour support from iCode.lk.
LET’S BUILD SOMETHING USEFUL
Your next chapter starts with a conversation.
Bring your workflow, your ideas and the things you want to do better. We’ll help you find the right next step.